Reference

How 77cc Handles Your Personal Information

Your privacy matters to us. This page explains what data we collect when you use your account, how we protect it, and what rights you have — including how to request changes or deletions.

Account Data ProtectionPayment Privacy: bKash, Nagad, RocketYour Right to Access & DeleteCookie ControlsSecure Data Handling

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PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about how we handle your data, want to update your information, or need to submit a deletion request, our support team is here to help. Reach out through any of the channels below and we'll respond as quickly as we can.

Live Chat Start a live chat session directly from your account dashboard — the fastest way to raise a privacy question or request a data update.

Email Support Send your privacy request or data query to our support email. Include your registered account details so we can locate your record quickly.

Help Centre Our help centre covers common privacy questions — how to update your contact details, manage cookie settings, and submit a formal data request.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply security measures across every layer of your account — from the moment you log in to the point your withdrawal clears through Nagad or Rocket. Here is how we approach each area.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We flag unusual session activity automatically and can lock access at your request.

Cookie Controls

We use cookies to keep your session active and to understand how you navigate the platform. You can manage non-essential cookie preferences from your account settings at any time.

Data Retention

We keep your account data while your account is open and for a defined period after closure, in line with applicable regulations. You can request deletion once your account is closed.

Your Rights

You have the right to access the data we hold on you, correct inaccuracies, and request deletion. Submit a request through live chat or email and we will respond within a reasonable timeframe.

What We Collect and Why

77cc Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, and payment method information — such as the mobile wallet number you use with bKash, Nagad,

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or Rocket. We collect device and session data when you log in, including your IP address and browser type, to detect unusual activity and protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors like
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bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. We retain your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request a copy of
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your data or ask us to delete it by contacting our support team. Availability of our services depends on your local law and eligible regions in Bangladesh.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

Here are the questions we hear most often about data, cookies, and account privacy on 77cc.

We collect your name, contact details, and the payment method information you provide — such as your bKash or Nagad number — along with device and session data used to secure your account.

We share data only with payment processors like bKash, Nagad, and Rocket, and only the information they need to complete your transaction. We do not sell your personal data.

Contact our support team via live chat or email with your account details. We will locate your record and provide a summary of the data we hold on you.

Yes. Once your account is closed, you can submit a deletion request through our support channels. We will process it in line with applicable data regulations and retention requirements.

We use cookies to maintain your login session and understand navigation patterns. Non-essential cookies can be turned off in your account settings without affecting core account functions.

Reach our support team through live chat from your account dashboard or by email. For formal requests, include your registered contact details so we can respond accurately and promptly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoFAQ

How 77cc Handles Your Personal Information

Reach Us About Your Privacy

How We Protect and Manage Your Data

Account Security

Cookie Controls

Data Retention

Your Rights

Common Questions About Your Privacy

01 What personal data does 77cc collect when I open an account?

02 Does 77cc share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask 77cc to delete my account data?

05 How does 77cc use cookies on the platform?

06 Who do I contact if I have a privacy concern?

Privacy Policy

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